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LED Display Screen

Support

We are proud to offer an outstanding customer support service we can take pride in. Most situations can be diagnosed over the phone quickly bringing your system back to optimum display performance.

Things you can do before submitting a support request form

Check the power and connectivity: Ensure that the digital signage display is properly powered and connected to the network or display.

Restart the device: Try restarting the digital signage display to see if it resolves the issue.

Test that the content is displaying properly: If possible, try connecting the media player to a different display or monitor (TV/Computer) to determine if the issue lies with the display or the media player itself.

Check network connectivity: Ensure that the display has a stable and reliable network connection.

Take a look at your display for the rating label, where you will find the model code (For Example – SEV123/456/1.9)

LED Display Screen Repair

Get In Touch

Complete our support ticket form and we'll get back to you as soon as possible.

Support Quote
Is the display under warranty

Maximum file size: 6.29MB

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FAQs

General Support
Can I lease an LED screen?
How do I operate my screen?
Is training on how to use my LED screen provided?
How are LED screens mounted?
How long will my order take to be delivered?
How do you service your displays?
How do I contact customer support?
Technical Support
How do I change the time on my pharmacy cross?
What is an LED?
What is an LED display?
What is a pixel?
What is resolution?
What is pixel pitch?
What pixel pitch do I need for my viewing distance?
What is the smallest pixel pitch available?
What is a refresh rate?
Are LEDs waterproof?
What is an IP rating?